pk86 Privacy Policy

1 Who We Are

pk86 is an internationally licensed online gaming platform operated for Pakistani players under the domain pk86.cam. For the purposes of this Privacy Policy, "pk86", "we", "us", and "our" refer to the pk86 platform and its operating entity. When we say "you" or "Player", we mean any individual who accesses the pk86 website, registers an account, or uses any service offered through the platform.

pk86 acts as the data controller in respect of all personal data collected through the platform. This means we determine the purposes for which and the manner in which personal data is processed. Where we engage third-party service providers who process data on our behalf, those parties act as data processors and are bound by contractual obligations consistent with this Policy.

For all data-related enquiries, you may contact us at: [email protected] (plain text — not a clickable link).

2 Personal Data We Collect

pk86 collects personal data in the following categories. We collect only what is necessary for the specific purpose described:

Data Category	Specific Data Points	When Collected
Identity Data	Full name, date of birth, gender, CNIC number and copy	Account registration; KYC verification
Contact Data	Pakistani mobile number (03XX format); email address (if provided)	Account registration
Financial Data	JazzCash / EasyPaisa account numbers; HBL / UBL / Meezan Bank account details; deposit and withdrawal transaction records in PKR	Payment processing; KYC verification
Account Data	Username; encrypted password hash; account balance history; bet history; bonus history; session logs	Ongoing account activity
Technical Data	IP address; device type and OS; browser type and version; screen resolution; referring URL	Platform access (automated)
Usage Data	Pages visited; games played; time spent; click paths; search queries within the platform	Platform navigation (automated)
Communication Data	Contents of support chat transcripts; email correspondence with pk86 support	Customer support interactions
Responsible Gaming Data	Deposit limits set; self-exclusion elections; reality check preferences; session duration settings	Account settings changes

pk86 does not collect sensitive personal data as defined under applicable data protection frameworks — including racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data, or health data — except where a Player voluntarily discloses health information in the context of a responsible gaming self-exclusion request, in which case such information is used solely to process the self-exclusion and is not shared with any third party.

3 How We Use Your Personal Data

pk86 uses the personal data we collect for the following specific purposes:

• Account operation: Creating and maintaining your pk86 account; authenticating your identity at login; processing your deposits and withdrawals in PKR; crediting bonuses; tracking your wagering activity for responsible gaming oversight.
• KYC and AML compliance: Verifying your identity and payment method ownership to satisfy anti-money laundering (AML) and counter-terrorist financing (CTF) obligations under our international gaming licence conditions. This is a legal requirement, not optional.
• Security and fraud prevention: Detecting and investigating suspicious login activity, account takeover attempts, fraudulent deposit or withdrawal patterns, multi-accounting, and bonus abuse. Technical and usage data is central to these efforts.
• Customer support: Responding to your enquiries, resolving disputes, processing account closure or self-exclusion requests, and maintaining records of support interactions for quality assurance and dispute resolution purposes.
• Responsible gaming: Monitoring account activity for indicators of problem gambling behaviour; applying and enforcing deposit limits, loss limits, session time reminders, and self-exclusion as set by you or applied by pk86 under its responsible gaming programme.
• Platform improvement: Analysing aggregated, anonymised usage data to improve game selection, navigation, load times, and mobile performance for Pakistani players. This analysis does not individually identify any player.
• Communications: Sending you SMS notifications about your account status (e.g., deposit confirmation, withdrawal processed, login from new device). Marketing communications are sent only where you have explicitly opted in at registration or subsequently through account settings.
• Legal compliance: Meeting our obligations under applicable laws and the conditions of our gaming licence, including responding to lawful requests from regulatory or law enforcement authorities.

4 Legal Basis for Processing

pk86 processes your personal data on the following legal bases:

• Contractual necessity: The majority of processing activities described in Section 3 are necessary for pk86 to perform the contract with you (i.e., to operate your account and deliver the services you have signed up for). Without this processing, pk86 could not operate your account.
• Legal obligation: KYC verification, AML/CTF monitoring, and retention of transaction records are required by the conditions of pk86's international gaming licence and applicable financial crime prevention frameworks. Compliance with these obligations is not optional for pk86 or for you.
• Legitimate interests: Security monitoring, fraud prevention, and platform analytics are carried out on the basis of pk86's legitimate interests in maintaining a safe, fair, and well-functioning platform. These interests are not overridden by your privacy rights given the limited and security-focused nature of the processing involved.
• Consent: Marketing communications (SMS or email promotions) are sent only where you have given your explicit, freely withdrawn consent. You may withdraw consent for marketing communications at any time by contacting support or updating your account communication preferences.

5 Sharing Your Personal Data

pk86 does not sell, rent, or commercially transfer your personal data to any third party. Data sharing is limited to the following categories of recipients, each of whom receives only the minimum data necessary for their specific function:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive transaction data necessary to process your deposits and withdrawals. Each of these processors is bound by their own privacy and security obligations under Pakistani financial regulations.
• Game software providers: Licensed studios such as Evolution Gaming and Pragmatic Play receive your player session identifier (not your full identity) to deliver live dealer games and slot content to your session. Game providers do not receive your CNIC, mobile number, or financial data.
• Identity verification services: Where pk86 uses a third-party KYC technology provider to assist with document verification, that provider receives only the documents you submit for that purpose and is contractually prohibited from using that data for any other purpose.
• Regulatory and law enforcement authorities: pk86 will disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by law, court order, or the conditions of our gaming licence. We will notify you of any such disclosure to the extent we are legally permitted to do so.
• Professional advisers: Legal, accounting, and compliance advisers engaged by pk86 may access personal data in the course of providing professional services, subject to professional confidentiality obligations.

6 Cookies & Tracking Technologies

The pk86 platform uses cookies and similar tracking technologies to operate core platform functions and improve your experience. Cookies are small text files stored on your browser by the pk86 website. pk86 uses the following categories of cookie:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies (keeping you logged in), security tokens, and load-balancing cookies. These cannot be disabled without preventing the platform from functioning correctly.
• Functional cookies: Remember your preferences — such as your preferred language, last visited game category, and responsible gaming settings — so you do not have to re-enter them on each visit.
• Analytics cookies: Collect anonymised, aggregated data about how players navigate the platform — which pages are most visited, where players leave the registration flow, how quickly pages load on Pakistani mobile networks. This data is used internally only and does not identify individual players.
• Security cookies: Detect and prevent fraudulent activity, including bot access, multi-account abuse, and unusual login patterns.

pk86 does not use third-party advertising cookies or allow any external advertising network to place tracking technologies on the pk86 platform. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair or prevent your ability to use the platform.

7 Data Retention

pk86 retains personal data only for as long as it is required for the purpose for which it was collected, or as required by applicable law:

• Active account data: Retained for the lifetime of the active account plus a further period of 5 years following account closure, to satisfy AML and KYC regulatory record-keeping requirements.
• Transaction records: Financial transaction records (deposits, withdrawals, bets) are retained for 7 years following the date of the transaction, consistent with standard financial record-keeping obligations.
• KYC documents: CNIC copies and proof-of-payment-method documents are retained for 5 years following account closure. Digital copies are stored in encrypted form with access restricted to compliance personnel.
• Support communications: Customer support chat transcripts and email correspondence are retained for 3 years following the date of the interaction, to facilitate dispute resolution and quality assurance review.
• Technical and usage data: IP logs and session data are retained for 12 months on a rolling basis and then purged.
• Marketing consent records: Records of your consent to receive marketing communications are retained for as long as you maintain marketing consent plus 3 years following withdrawal of consent.

Following the applicable retention period, all personal data is securely and irreversibly deleted or anonymised such that it cannot be re-identified. Anonymised data may be retained indefinitely for aggregate statistical purposes.

8 Data Security

pk86 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your browser and pk86 servers
• AES-256 encryption for sensitive data stored at rest, including CNIC data and financial account details
• Bcrypt password hashing — your plain-text password is never stored by pk86
• Two-factor authentication (2FA) via SMS for all accounts, strongly recommended for all players
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Regular penetration testing of the platform by independent security professionals
• Intrusion detection systems monitoring for anomalous access patterns
• Annual security training for all pk86 personnel with access to player data

9 Your Data Rights

As a pk86 player, you have the following rights in respect of your personal data. To exercise any of these rights, contact pk86 support:

10 Children's Privacy

The pk86 platform is strictly for individuals aged 21 and above. pk86 does not knowingly collect personal data from any individual under the age of 21. If pk86 becomes aware that personal data has been submitted by a person under 21 years of age, that account will be closed immediately, the data will be deleted to the extent legally permissible, and any deposits will be returned net of any bonuses already used.

If you are a parent or guardian and believe that a person under your care has registered with pk86, please contact support immediately at [email protected]. We treat all such reports as a priority and will investigate and respond within 24 hours.

11 International Data Transfers

pk86 is operated under an international gaming licence and its servers and technical infrastructure may be located outside Pakistan. By registering an account with pk86, you acknowledge that your personal data may be transferred to, stored in, and processed in countries other than Pakistan. Such transfers occur for the purpose of operating the platform and delivering services to you.

Where personal data is transferred internationally, pk86 ensures that appropriate safeguards are in place, including contractual data protection clauses with all third-party processors that receive your data, and requirements that receiving parties maintain security standards consistent with those described in Section 8 of this Policy.

12 Third-Party Services

The pk86 platform integrates with third-party game providers, payment processors, and identity verification services to deliver its core functionality. These third-party services have their own privacy policies governing their handling of any personal data they receive. pk86 reviews the privacy and security practices of all third-party providers before integration and requires all processors to sign data processing agreements that are consistent with the commitments made in this Policy.

pk86 is not responsible for the privacy practices of any website or service that is not operated by pk86, including any payment provider websites you may navigate to in the process of making a deposit or withdrawal. Please review the privacy policies of any third-party service before submitting personal information to them directly.

13 Changes to This Privacy Policy

pk86 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we provide. Material changes — those that affect your rights or how we use your data in a significant way — will be communicated to you via SMS notification to your registered mobile number at least 14 days before the change takes effect.

The updated Policy will be posted on this page with a revised effective date. Your continued use of the pk86 platform following the effective date of a revised Policy constitutes your acknowledgement of the revised Policy. If you do not accept the changes, you must stop using the platform and close your account before the effective date.

14 Contact & Complaints

For any questions, requests, or concerns regarding this Privacy Policy or the way pk86 handles your personal data, please contact pk86 through the following channel:

Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 through the pk86 platform after logging in
Response Time: Data-related enquiries acknowledged within 5 business days; substantive response within 30 calendar days

If you are not satisfied with pk86's handling of your data privacy request or complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority in the jurisdiction governing pk86's international gaming licence. pk86 will provide full contact details for the relevant supervisory authority upon request.

pk86 encourages players to contact us directly in the first instance, as the majority of data concerns can be resolved quickly through our internal process without the need for formal regulatory escalation.